About the Project

Since 2011, Hong Kong Family Welfare Society (HKFWS) provide support services on promoting e-safety to teachers, students and parents of all primary and secondary schools in Hong Kong. This year, aligning with the theme of Safer Internet Day (Together for a Better Internet), the HKFWS will launch a series of student activities and support services under the “Together for a Better Internet” Campaign


Service Target

students of primary and secondary schools


Service content

a) One-stop telephone and online support and counselling services
b) A series of related student activities
c) Useful information released regularly at(。

Project period:
Ongoing since 2011.

*Please refer to the following link for more information on Safer Internet Day:

Program Content

a) One-stop telephone and online support and counselling services
Duty social workers and hotline counselors provide advice and counseling services about net safety to parents, students and teachers through the hotline and WhatsApp. See below for more infrmation:

Hotline: 5592 7474
WhatsApp: 5592 7474

Service hour : Monday to Friday (except public holiday)

9.30 a.m. to 6.00 p.m.

b) Students’ activities on playing my part for a better Internet


c) Regular e-newsletters, videos and practical tips at
Please refer to the following links for latest updates